Here at RACO, we believe that great people are the most critical factor to the success of our company.
RACO is fortunate enough to have a highly knowledgeable and experienced customer support team, and we invest a great deal in them by making sure that they have the latest product and application training as well as up-to-date certifications from our vendor partners and other professional associations. When coupled with our low employee turnover rate — with each of our support team members boasting an average of 8 years of experience with the company — our approach translates to consistently excellent support for both customers and vendors.
We at RACO are committed to your satisfaction, so we make sure that every customer speaks with a live person immediately, each time they call. Customers never have to suffer through a frustrating automated system before talking to a customer service or sales representative.