Need a return?

We are here to help and want you to be happy with your purchase. All purchases are returnable (with the exception of custom or special order items) if returned in original condition within 10 days. Please call us at (800) 446-1991 if you have questions about our return policy or need technical support.

Please call our customer service department at (800) 446-1991.

  • A Return Material Authorization (RMA) will be sent to you within five business days.
  • All packaging and accessories must be returned in original condition.
  • Do not mark the box. Write only on the shipping label or double box the returned item.
  • If a returned item is damaged or missing items, the return will not be approved.

These items cannot be returned.

  • Custom or special order items
  • Most opened consumable items
  • Print heads and software