Do you have questions? We've got answers! Check out our FAQs for answers to the most commonly-asked questions regarding the services and technological specialties of each of our brands.

The distinction between desktop and tabletop printers lies in their size, as well as their ability to print at high volumes and in harsh environments. Desktop-style printers are the cheaper and smaller of the two and are better suited for low-volume printing applications, whereas tabletop-style printers are designed to produce up to thousands of labels per day and are physically durable enough to operate in more rugged environments.

A barcode scanner projects a laser light onto the barcode, which reads the alternating black and white elements and interprets them into a string of text using algorithms specific to that barcode type. The information then appears on your computer screen as though it were typed manually with a keyboard.

2D barcodes require a specific type of scanner called a 2D Imager in order to be read. The standard 1D scanner is only capable of reading horizontally across the barcode, whereas a 2D imager analyzes the entire barcode as a whole, allowing it to read and decode both horizontally and vertically organized information at the same time.

2D imaging scanners are capable of reading barcodes from a screen, but standard 1D scanners cannot. Technically, the lasers used in standard 1D barcode scanners read the light reflected off a barcode label to process its information, and are therefore unable to read anything from a computer screen. 2D imaging scanners, however, work by capturing and analyzing a picture of the barcode to decode its information. Because of this, they are capable of reading barcodes from a screen.

No. At their core, barcode scanners are just another general text input method, and are therefore treated the same as a traditional keyboard when plugged into your computer. In addition, many scanners are offered with a Human Interface Device (HID), enabling it to act like a keyboard. As a result, they do not need any additional software or drivers to function normally.

Much like a normal computer, a mobile computer comes with an operating system pre-installed, but does not have any additional software out of the box. However, RACO can install additional software onto your mobile computers depending on the desired function ? such as Route Accounting or Inventory Management, among many others ? as part of a special business solution package.

802.11a/b/g/n is a wireless communication protocol more commonly known as Wi-Fi. Devices with wi-fi capability have the ability connect to the Internet via an available access point on a wireless network, in the same way you would with a smartphone or laptop.

Similar to a smartphone, mobile computers usually provide two ways to access the Internet: either through a wi-fi connection via an available access point, or through a wide area network offered by a cellular data carrier. Internet access is possible through either of these options as long as the user has permission to access the network and is within the proper range.

?Batch? refers to the process of collecting data that is stored on the memory of the mobile device itself, rather than immediately being transmitted over a wireless network in real-time. In these cases, the stored information is uploaded all at once as a single ?batch? of data.