RACO Industries offers a variety of services designed to help manage your deployed mobile devices, as well as the data used in their communication and applications.
REDUCE TOTAL COST OF OWNERSHIP WITH WHOLESALE DATA RATES
Why pay for wireless data that you don’t use? Providing enterprise data at wholesale prices, RACO Wireless Data Services is the single-source solution for wireless products and services for organizations looking to improve flexibility and reduce costs without sacrificing quality of service.
By offering enterprise data services at wholesale rates, RACO allows you to purchase only what you need based on your application’s requirements, reducing your current data fees by as much as 75% per year while offering greater flexibility for your mobile users.
This may sound too good to be true, but it is actually quite simple. With most companies, you will receive a retail rate plan from a carrier that includes a large bucket of data that you must pay for even if most of it goes unused. On the surface, the price per MB of data with these plans can appear to be inexpensive — particularly if it is an unlimited data plan — but compared to what you actually use, the cost per MB is very high in most cases. At RACO, we match wholesale data rates with only the amount of data you need for your application, resulting in substantial savings.
QUALITY OF SERVICE
Most companies understand the mobility hardware, the software application, or the wireless data network, but not all three. Our knowledgeable and experienced systems engineers are trained on industrial mobile computing products as well as the wireless data network. Additionally, RACO is a leading provider of mobile application solutions for business users. Working with trained professionals that understand the complete system results in quicker problem resolution and heightened productivity for your field representatives.
DEVICE MANAGEMENT SOFTWARE
Whether you have only a few or several thousand mobile devices in use, you need a simple, efficient way to manage them all. Mobile device management software features a complete set of integrated tools that let you manage your mobile devices from anywhere, and in a cost-effective manner. Known for its user-friendly ease of use, it has become the solution of choice for centralized control, robust security, instantaneous support, and enhanced tracking over any network.
Mobile device management software also allows you to troubleshoot your devices, diagnose and fix problems, configure and provision the system, and manage security properties of every device. If required, the application will even allow you to remotely lock down a device. Mass cloning will help drive down the time and cost of mobile deployment as well as future changes and upgrades.
The RACO Industries Support Portal is a user-friendly site that grants customers who have purchased a support contract the ability to submit high-priority support requests directly to the RACO Industries Technical Support Team. While we can still easily be reached via phone or e-mail for technical support requests, the RACO Industries Support Portal adds another layer of customer support by providing you real-time access to the status of your trouble ticket. You are notified via email anytime one of our Technical Representatives updates your case or you can simply log in to monitor the status of your ticket.
The RACO Industries Support Portal is also home to our online knowledge base filled with “how-to” tips and troubleshooting advice. Whether you are trying to do a cold boot reset on your handheld, or your wireless connection is not functional, the RACO Support Portal knowledge base can equip you with the information you need to quickly identify and resolve the issue.
RACO Custom Label and Card Printing Service Bureau
RACO’s custom labeling service bureau makes it easy to create your own custom labels and cards with your choice of colors, designs, and barcodes, all without the expense of hardware, software, or training. If you are in need of a limited number of labels for one-time use or a special project but lack the time and resources to create them in-house, RACO can help by providing labels and cards of nearly any shape, size, material, and quantity to fit your needs.
REDEFINE YOUR VALUE WITH HIGH-QUALITY CUSTOM LABELS AND CARDS
At RACO, we are able to provide vibrant labels and cards in either black-and-white or full color at resolutions of up to 600 dpi. Available materials include paper, polyester, and synthetics, featuring variable printing designs, perforations, and variable wind orientations. With the addition of special coatings, finishes, and laminates, your labels and cards will boast extra durability and a professional sheen that are sure to be a hit with customers.
We can accommodate product or event-specific pictures and graphics along with text and barcodes, with templates available to ensure that the content of your labels and cards is arranged in an aesthetically pleasing and easy-to-read format. If you are not sure which barcodes are needed, we will work with you to make sure the ideal barcode format is used to make the most effective use of space and functionality.
RACO’s custom labels and cards are perfect for applications in retail, corporate offices, hospitals, hotels, logistics, service centers, and many more.